Elizabeth River Crossings operates the Elizabeth River Tunnels (ERT).  At the DriveERT Customer Care Center, toll customers can pay their DriveERT toll bill, pay their E-ZPass bill, manage/create an E-ZPass account, purchase an E-ZPass transponder, and more. They offer walk-in and drive-thru services. They have 5 ERC staff members (including one bilingual) and E-ZPass has staff as well.

Hours:

Monday – Friday 8am – 5pm